Repair Centre
With our extensive 75 + years of experience in the industry, we have established ourselves as the go-to repair service partner for all major Airlines and Insurance companies. We offer a comprehensive repair service that covers everything from handles to zips, wheels, and locks. Our team of skilled technicians is fully equipped to handle any repair, ensuring your luggage is as good as new.
To start the repair process, you only need to drop by any of our stores. Our friendly staff will gather your contact details and provide a repair note with a unique reference number. With this note, our team will transfer your item to our specialized repair centre. Call us after one week to verify the repair status and coordinate a pickup time.
We understand that cost is an important consideration, so we've created a transparent pricing structure for your convenience. The base rate for repairs starts at €23, with additional charges for specific services like lock resets (€2) or wheel replacements (€15). We aim to provide our valued customers with prompt and reliable repair solutions.
Please note we do not sell parts. You will have to use our full service if you need a component.
While repair times may vary depending on part availability, we typically aim for a timeframe of 7 to 14 days.
Your satisfaction is our top priority, and we look forward to the opportunity to assist you with your repair needs.
All repairs include a base rate of €23 | |
Combination lock reset | + €2 |
Zip runner | + €2 |
Stopper | + €4 |
Top or Side Handle | + €4 |
Combination lock | + €6 |
Trolley handle | + €6 |
Wheel | + €15 |
Stitching | + €8 |
Trolley system | + €10 |